Shipping Policy
Processing your order
Order from stock.
If you order on business days (Mon to Fri) before 3:00 PM, we will ship your order the same day.
Custom-made order.
If you have chosen a personalized WaniTas, we will keep you personally informed about the status of your order. Orders are made and shipped in sequence.
Shipping within the Netherlands
We ship our orders within the Netherlands with Post NL.
Shipping costs will be clearly displayed during checkout before you finalize your order.
Once your order has been shipped, you will receive a shipping confirmation with relevant information about your shipment.
Shipping abroad
Currently, WaniTas only ships within the Netherlands.
Due to current laws and regulations regarding cross-border sales and shipping, we are unfortunately unable to ship orders directly to addresses outside the Netherlands.
Do you not live in the Netherlands but would still like to order a WaniTas? No problem! There are other options to get your order to you.
On our page 'Customer abroad', we explain the available options step by step.
Delivery time
The stated delivery times are indications and not guaranteed delivery moments.
After shipment, WaniTas depends on the carrier for the actual delivery. Delays with the carrier can therefore occur.
Have you not received anything after the expected delivery time? Please contact us at info@wanitas.nl. We will gladly investigate for you.
Incorrect or incomplete address
Always double-check that your name and delivery address are entered correctly when ordering.
Has an order already been shipped and the address turns out to be incorrect or incomplete? Please contact us as soon as possible.
If an order needs to be reshipped due to an incorrectly or incompletely provided address, additional costs may be charged for this.
Damaged package
Check your order upon receipt.
Is the packaging visibly damaged? Then take photos of the packaging before opening it. Then contact us as soon as possible via info@wanitas.nl
Has the product itself arrived damaged? Let us know and send photos of both the product and the packaging. We will work together to find a suitable solution.
Not home upon delivery
If you are not home at the time of delivery, the carrier may offer the package in another way or attempt a new delivery. This depends on the carrier and the available delivery options.
Have you chosen to have your order delivered to another address (e.g., a neighbor) or have you given permission to leave it at a self-chosen location, and your order has been lost as a result? Unfortunately, we are not responsible for this.
However, please contact us at info@wanitas.nl. We will then look together for a suitable solution.
Take to a Possitives Primitives class.
Once your order is ready, it will be handed over to Martine. We will personally inform you when the order has been delivered.
Questions about your order?
Do you have a question about the shipment or the status of your order? Please feel free to contact me.
WaniTas
Email: info@wanitas.nl
Website: www.wanitas.nl
We are happy to help you.
Last updated: 18-08-2026